Refund policy
REFUND POLICY
Last updated: September 25, 2026
Because OASIS is a single-use, disposable wearable worn near the face and airway, we maintain the following return and refund policy for health and hygiene reasons.
1. Unopened, Unused Products
Unopened and unused products may be returned within 30 days of the delivery date for a refund to your original payment method, less original shipping costs. Contact hello@breatheoasis.com to initiate a return.
2. Opened or Used Products
Once a package has been opened, the product cannot be returned or refunded, except as described below, due to hygiene and safety considerations.
3. Defective or Damaged Items
If your order arrives defective or damaged in transit, contact hello@breatheoasis.com within 30 days of delivery with your order number and photos of the issue. We will replace the item or issue a refund at no cost to you.
4. Incorrect Orders
If you receive the wrong item, contact hello@breatheoasis.com within 30 days of delivery and we will correct the order at no cost to you.
5. Refund Processing
Approved refunds are processed within 7 to 14 business days and issued to your original payment method. Please note it may take additional time for your bank or credit card company to post the refund.
6. Contact